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What Is a UX Audit?
A UX Audit is a structured expert evaluation of your digital product 0 your app, SaaS dashboard, or website – against proven usability principles, your users’ actual behavior, and industry benchmarks.
Unlike a developer code review, a UX audit focuses on the human experience: where users hesitate, where they leave, what confuses them, and what stops them from converting.
You get a prioritized, actionable report – not a list of vague observations. Every finding is mapped to a business impact and given a fix recommendation your team can implement.
Our Process
Most audits hand you a 40-page PDF and disappear. Ours is built to be actioned — by your designer, developer, or product manager — from day one.
We understand HIPAA constraints, patient anxiety, and clinical workflow pressure. We’ve audited apps for Max Healthcare and multiple health startups.
High-stakes UX where clarity = trust. We audit onboarding flows, KYC journeys, dashboards, and payment experiences with a focus on conversion and compliance.
Every percentage point in checkout conversion is real revenue. We focus on discovery, cart, and checkout UX — the three flows that make or break eCommerce products.
Audit Packages
Client Reviews
“We have approached Unqode to identify user experience for the Max Healthcare Mobile App. Daily progress updates kept us informed every step of the way, and the progress was truly commendable.”
“Unqode was founded by Abid, who was an early employee of Knowlarity. His hands-on experience and knowledge in UX are focused on generating leads and business growth. The audit findings were spot-on.”
“I am impressed by the team’s deep understanding of the design thinking process and technical knowledge. They redesigned my product dashboard and integrated it in a short span of time.”
FAQ
Still have questions? Talk to our team — we’re happy to help you figure out if a UX Audit is the right next step.
Depending on the package: a Starter audit takes 3–4 business days, the Professional package takes 5–7 days, and Enterprise engagements run 2–3 weeks. Timelines begin once we receive access to your product and any analytics tools.
Access to your live product or staging build, any analytics data you have (Google Analytics, Hotjar, Mixpanel), and a 30-minute kickoff call to align on goals and prioritise user flows.
Yes. Usability testing involves recruiting real users to complete tasks while we observe. A UX Audit is an expert evaluation by our senior UX designers — faster and more cost-effective. Many clients do a UX Audit first, then usability testing to validate the fixes.
Absolutely. We have experience auditing healthcare platforms handling PHI and fintech products with sensitive financial data. We sign NDAs as standard and our process is designed to be compliant — we never store or share client data.
We offer implementation support as an add-on. After the audit we can move into a redesign engagement — or if you have an in-house team, our report is written to be developer- and designer-friendly so your team can act independently.
Yes — we audit iOS apps, Android apps, web applications, SaaS dashboards, and websites. For mobile apps we evaluate both the native experience and cross-platform design consistency.
Call: +91 931 – 018 – 3539
Email: hello@unqode.com
201, Tower D,
Police Officer Multi State Co Op.
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